Shipping and Delivery

At checkout, you will be prompted to choose a shipping method for your product(s). There will be no shipping charges if you choose the self pick-up option from our stores.

To ensure you have an easier transaction with us, you may refer to our standard shipping policies below:

What are your shipping fees? 

Metro Manila

Php150.00 flat fee for items that fit inside a Large J&T Pouch.

Standard

FREE will be the default shipping for irregularly shaped or heavy items and orders to be shipped outside Metro Manila. It is understood that the shipping fees will be calculated based on the volumetric weight of the actual package. Our Customer Support Representative will get in touch for final shipping costs.

Do you ship plastic-free? 

For on demand deliveries, we use post-consumer packaging like used newspapers, paper bags, recycled kraft packaging, and etc. But unfortunately, this is limited to deliveries within Metro Manila area for items delivered via third-party delivery fulfillment partners such as Lalamove or Grab.

When do you dispatch paid orders?

Kindly note that our dispatch days are fixed for Mondays, Wednesdays, and Fridays. To ensure that your orders are included in the next available delivery schedule, please settle your payment by 4:00pm the day prior to your desired dispatch date.

How do we receive our items?

Within Metro Manila

  • On Demand Courier (via Lalamove or Grab)

This allows you to receive the product the same day it is dispatched from our warehouse (no specific time frame) during Mondays to Fridays. Once payment has been settled and confirmed, our Customer Support Representatives will contact you to advise you on shipping fee/s and coordinate for other delivery details. 

  • Standard 2-3 days Delivery (via J&T Express)

You may expect to receive your package within 2-3 working days after your orders have been picked up/dispatched from our warehouse. An email notification will be sent once your order has been processed and has been routed for delivery.

Outside Metro Manila (via J&T Express)

For the meantime, our provincial coverage area is limited to the CAMANAVA & CALABARZON areas.  You may expect to receive your package within 10 – 12 working days after your orders have been picked up/dispatched from our warehouse. An email notification will be sent once your order has been processed and has been routed for delivery.